NCB is now conducting a Customer Satisfaction Survey through our independent research partner, Bluedot Data Intelligence Ltd. This is a quarterly survey in which the Bank gathers feedback on customer service delivery. No financial information will be requested. This survey will be executed during the period September 4 – 30, 2021. We are advising you not to share confidential personal or bank information with persons requesting these details by telephone or email. It is not NCB’s policy to request your account number(s) or credit card details, passwords or PIN. If you receive telephone calls or emails that appear suspicious, please contact us at 888-622-3477.