Access to Branches through ‘One Number’
27 Jul 2015
Use just one number to access any NCB Branch by simply dialing– 929-4NCB (4622). What does this mean? You will only need to recall one telephone number to call all NCB branches. All incoming calls to the branches will be directed through a single point of contact, thereby allowing us to improve our service to you. How will you benefit? Enhanced Service Experience through faster turnaround in the handling and resolution of requests. This is so as attendants will now have the capability to fully respond to incoming queries including: Account Balances Credit Card queries Submission of service requests/complaints Cheque Book Ordering Product Interest General information Our representatives stand ready to assist between 8:30am – 4:45pm, Mondays to Fridays, simply dial 929-4NCB (4622) for assistance
