System Upgrade Exercise Complete
16 Apr 2016
We are pleased to report that the upgrade exercise on our cards authorisation system was successfully completed. Normalcy has been restored to all platforms and transactions are now available. We thank you for your understanding while we undertook this important exercise to enable us to provide you with greater convenience through increased efficiency, speed of transaction and reliability in the processing of your card transactions. We will continue to monitor our systems and ask that you immediately report any issues you may encounter via our 24/7 Customer Care team at 1-888-NCB-FIRST (622-3477).