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Business > Merchant Services

Merchant Security

Protect Your Business And Your Customers From Fraud With Best-In-Class Security Solutions


PCI DSS Merchant Compliance Programme


OVERVIEW

The Payment Card Industry’s Data Security Standards (PCI-DSS) provides guidelines for the safety and security of cardholder data across the globe. These standards are designed to prevent theft and fraudulent use of cardholder data and compliance with these regulations are mandatory internationally.
 
As a merchant who accepts payments via debit and credit cards, you are required to complete a Merchant Compliance programme to demonstrate that you are compliant with the established Data Security Standards. To assist with this, we have engaged an external partner, ControlScan, which will contact you and provide further information on how to complete this programme.
 
But before you get started, please review the documents below, which provide all the information you need to know:

  • PCIDSS  Merchant Introduction letter
  • PCIDSS FAQ
  • POS Terminal Inspection Form
  • Physical Inspection Check List
  • Credit card Identification
For more information about the Merchant Compliance Programme, please contact your Merchant Representative or our 24 hour Customer Care Centre at 888-622-3477
 
Having issues with completing the SAQ?
If you need any help getting started or working through the compliance process, please feel free to contact ControlScan Support via the following channels:
  • Telephone: 1-800-370-9180
  • Email: [email protected]
  • Select the Live Chat tab on ncbmerchantsecure.com

Contact NCB Card Centre via our Customer Call Centre:

Tel: 888-NCB-FIRST(622-3477)
Email: [email protected]
 

Europay, MasterCard & Visa (EMV) Solutions


The following documents provide an overview of the services offered by NCB.
  • EMV Merchant Reference Guide
  • NCB EMV FAQ

F.A.Q.

How can I open a bank account online without visiting branch?

Are you new to NCB? You may open a Regular Save savings account at www.jncb.com/openaccountonline.  

If you are an existing customer, you may open any savings account via Personal Online Banking  - Under Quick Links --> New Account. 

What are the requirements to open a bank account?

You may open an account online or at any NCB Branch. You will find the requirements at  Personal Account Requirements.

How much money do I need to open a bank account?

  • J$100 NCB START (up to 17 years of age)
  • J$5,000 NCB Regular Save
  • J$5,000 NCB Gold Club (age 55 and over)
  • J$10,000 NCB Sunshine Savers
  • 100 units of foreign currency (US, Can, Pound, Euro)

How do I set up online banking?

To get started, go to www.jncb.com and select Enroll Now or  click Sign Up on Online Banking Page. You may also sign up via the mobile app in the Google or Apple Store. 

How could I have a summary of financial results for the past 10 years?

A financial Statistical Review Summary is listed in every annual report. However for ease of reference a pdf version is available via the Financial Statistical Review.


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