Operational Changes

We have made adjustments to protect our staff and customers as we play our part in minimising the spread of COVID-19:

- Branch & Customer Care Hours
(Masks are required to enter branches)
 Transactions moved to digital
channels and fee waived

Manage Your Finances 

We have the following ways to help you manage your finances from your home or anywhere:
- Intelligent ABMs at Branches
- Personal Online Banking
- Mobile App
- Business Online Banking
- NCBCM Online
- NCB Insurance

More Options   

Financial Assistance

We know this is a difficult time for all and we want to assure our customers that we are here to help them get through the COVID-19 situation.

Personal Customers

Business Customers

Education Grants 


Financial Guidance

As we continue to closely monitor the developments around the spread of the virus, we urge you to assess your financial priorities. NCB is providing resources to help you make more informed decisions.

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Improved Sanitisation

We have improved the cleaning of surfaces in our branches including our in-branch ABMs to protect employees and customers.

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Beware: COVID-19 Scams

There has been a rise of scams that play on fears related to COVID-19. The scams may be received via phone call, SMS or email.

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