Upgrade Exercise this Monday, 1am – 6am

We wish to advise that a scheduled upgrade exercise will be conducted this Monday, March 13 between 1am – 6am. During this period, the following NCB debit card transactions via NCB Online, Point of Sale (POS) terminals and Automated Banking Machines (ABMs) will be impacted.

No other transaction will be impacted.

Our Customer Care team stands ready to assist 24/7 at 1-888-NCB-FIRST (622-3477) with any queries, updates or for further information.

We apologise for any inconvenience and thank you for your patience, as we undertake this necessary exercise.