Are you an existing user of our Personal Online Banking?
You can simply download the NCB Mobile app and sign in!
Don't have an Online Banking profile?
You can simply download the NCB Mobile app and sign up!
NCB Mobile App is fully RSA enabled and secured for your protection. You will also need to be fully RSA Enabled in order to access NCB Online via Web in order to maximize on your mobile banking experience and to validate your transactions.
Don't have an RSA Token?
You may request a hard token or download the soft token when signing up with the NCB Mobile app. Click HERE to learn more.
Both Apple and Android users can download the NCB Mobile app from the App Store and Google Playstore respectively.
Love this app...love the convenience, the look. Security features seem to be in place...would definitely recommend!
Clean, light simple. Easy to use interface. Clutter free intuitive design! Love it.
The simplicity and ease of use makes this the best banking app I've used to date.
Mobile banking done right. Simple and clean.
You should close and clear the App from your ‘Recently Opened Apps Screen’ then re-open the App. In the event that the App is still unresponsive, please send us your feedback along with a description of what you were attempting to do at [email protected]
If the NCB Mobile App is inactive for 5 minutes or closed without logging out, the session will time out and you will be required to log in again before accessing any information.
To ensure the safety of your personal and financial information, you should download the App from the Google Play Store and check to see that NCB is listed as the application publisher or seller. For more information on how to keep your accounts safe, visit our website www.jncb.com.
No. NCB Mobile App does not store any account details on your mobile device.
We will have winners everyday starting on August 23, 2021 through to September 30, 2021.
Each customer can only win once during the promotional period.
You will receive a call from an NCB representative, followed by an email after prize is given. Please note that NCB will not ask for your personal information when you are called.
Winners are chosen at random.
The main account of the customer will be chosen. This will be the JMD account where you have done your last actioned debit (withdrawal, payment, transfer).
No, all disbursement of funds as prizes can only be placed in an account owned by the customer.
The funds will be placed in an account where the winner is a main account holder of the joint account.
Saturday- Wednesday winners can expect their prize money to be given on the upcoming Friday after the day they have won. Thursday and Friday winners can expect their prize money to be given on the Friday of the following week after they have won. Prize money payments will be made to winners on the given Friday they are eligible to be paid.
Unfortunately, this promotion does not have a prize element for referrals at this time but we do appreciate the support for our campaigns as a customer.
This promotion is exclusively for customers signing up and using the NCB Mobile App.
Only customers who have completed sign up successfully will qualify. If you experience any issues during the sign up process, please feel free to call our Customer Care Team at 888 622 3477.
Yes, you can if you weren’t previously a winner during the promotion.
Yes, you will be. All customers who sign up or log into the Mobile App over the campaign period are eligible for the grand prize.
No, you do not get more than one entry if you sign into the NCB Mobile App multiple times per day, however you will have a chance to win each day that you sign in.