To increase protection of your accounts against fraud, internet scams and other cyber threats, NCB will be introducing a new security technology, RSA SecurID token (security tokens). This solution is a globally recognised security tool used by many banks to protect confidential information and assets.
The security token provides a unique code that, along with your PIN, will be required to:
Customers have the option of a ‘soft token’ via a mobile app on a smartphone or a ‘hard token’ via a physical device. This solution will be implemented on February 13, 2017 and all Online Banking customers are required to migrate to the upgraded platform by June 5, 2017.
How do you get a token?
SECURITY TIP: NCB will never send you an email requesting that you click a link, or download an attachment, in order to update your information. If you have questions about the authenticity of an email, immediately report to our Customer Care Centre.