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DIVISIONS

Where Do You Fit?


OUR DIVISIONS

Mobirise

Group Risk Management

Responsible for the identification, assessment, measurement, monitoring and shared-management of the principal risks faced by the Organization with particular emphases on credit, market, liquidity and operational risks.

Mobirise

Retail Banking

NCB Retail Banking is responsible for providing individual and business customers with comprehensive end to end solutions to satisfy their financial needs by leveraging cutting edge digital technology. Our services include loans, deposits and investment solutions through our traditional branch network, internet banking, mobile banking, and our 24 hour Customer Care Centre.

Mobirise

Treasury & Correspondent Banking

Responsible for the management of National Commercial Bank Jamaica’s interest rate, funding, liquidity and foreign exchange risks as well as relationships with financial institutions and correspondent banks.

Mobirise

Payment Services

Charged with developing, promoting and facilitating secure, convenient and flexible electronic payments solutions. Also responsible for driving the acceptance of all NCB and non-NCB issued cards via electronic channels.

Mobirise

NCB Capital Markets Ltd. (NCBCM)

The wealth, asset management and investment banking arm of the NCB Group offering investment and funding solutions for individuals and institutions. NCB Capital Markets Ltd. also has subsidiaries in the Cayman Islands, Trinidad & Tobago and Barbados. It is one of the largest dealers of primary debt offerings by the Government of Jamaica and is one of the largest stock brokerage firms in Jamaica.

Mobirise

NCB Insurance Company Ltd. (NCBIC)

Offers a wide range of products and services that are geared to meeting the insurance, long-term investment, and pension needs of individual and group clients.

Mobirise

Advantage General Insurance Company (AGIC)

AGIC is one of the largest general insurance underwriters in Jamaica and the primary writer of motor policies in the personal lines market. It is well supported by brokers, agents and a network of 11 branches strategically located in main towns island-wide.

Mobirise

Group Operations and Technology Division (GOTD)

Responsible for designing, implementing and continuously improving initiatives to promote operational efficiency across the NCB group. GOTD is NCBFG’s main provider of efficient card and statement printing, processing, reconciliation, settlement and confirmation services. The Division also designs, maintains, and supports NCBFG’s IT infrastructure.

Mobirise

Group Legal & Compliance Division

The Group Legal and Compliance team provides the Bank and its Subsidiaries with sound advice, leadership and direction on all legal and regulatory matters. Additionally, the Division also has direct oversight of the compliance and corporate secretarial responsibilities of the Group.

Mobirise

Group Human Resources and Facilities Division

Responsible for ensuring that the business has the right capability, capacity and requisite organization design so that employees are fully engaged, work collaboratively and possess an in-depth understanding of the Organization and the drivers that create value. Additionally, the Division manages all company facilities; Group procurement; and is responsible for safety, security and environmental planning.

Mobirise

Group Finance

Group Finance's span of control includes financial reporting, taxation and regulatory reporting for the Bank and its Subsidiaries. The Division's mandate includes monitoring the performance of the Organization against strategy and budget while ensuring that strategic and operational objectives are achieved in the most effective and efficient manner.

Mobirise

Group Internal Audit Division

The Group Internal Audit Division (GIAD) provides internal audit services to the NCB Financial Group on risk management, control and governance processes and reports functionally to the Board of Directors via the Audit Committee. GIADs core responsibility is to assist the organization in accomplishing its Strategic, Operational, Reporting and Compliance objectives.

Mobirise

Group Marketing, Communications, Analysis and Digitization

Responsible for the marketing, communications and corporate philanthropic policies and functions of the Group. The Division is also responsible for driving the bank’s digitization agenda and enterprise information management focus.

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Corporate Banking Division

Responsible for customizing financial solutions leveraging the full spectrum of the NCB Group’s products and services to the Bank’s “blue chip” business clients.

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Non-Branch Channels Division

The Non-Branch Channels division is charged with ensuring the delivery of fast, simple, reliable & secure channel alternatives to our customers. We seek to create an omni channel distribution network which compels customer to select e-Channels as their first choice for transaction and service fulfilment. The division has responsibility for the Internet Banking, Mobile, ABM, Kiosk, IVR, and Customer Care channels.