Recent News
Resumption of NCB's Customer Care Centre Services
30 Oct 2023
Kingston, Jamaica – October 30, 2023: We are pleased to advise that our Customer Care Centre is now fully operational after the temporary disruptions caused by the earthquake earlier.
We thank our customers for their patience and understanding.
Remember, NCB is committed to serving customers via a number of channels:
We thank our customers for their patience and understanding.
Remember, NCB is committed to serving customers via a number of channels:
- Customer Care Centre via our toll-free number 888-NCB-FIRST
- Live Chat on our website
- Online Banking & Mobile App Platforms for seamless transactions and inquiries
- Email Support at [email protected]
- 'NCB Assist' on our online banking for self-service options
- IVR (Interactive Voice Response) system for automated self-service
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